Python Certification Exam Issue on 7.7.24

Hi team,

I am Mamatha from DS010923 Batch.I was scheduled my Python Certification Exam today at 9.00 am.When I opened the portal, it was showing it was already submitted by showing Fail Result. Attaching the screenshot of the same.
image

Kindly resolve my issue at the earliest. I have raised ticket to support, but ticket was no raised.